Who Is the Point of Contact for CMMC Program Inquiries?

Where to Direct Your CMMC Questions

Knowing who to contact can save you significant time. Here's a clear breakdown of the right point of contact for each type of inquiry:

Contact Directory

• CMMC Policy & Program Questions — CMMC Program Management Office via the DoD CIO website contact form at dodcio.defense.gov/CMMC/
• C3PAO Application Status — Cyber AB at support@cyberab.org
• Individual Certification (RP/CCP/CCA/CCI) — CAICO (Cybersecurity Assessor and Instructor Certification Organization) at support.isaca.org or toll-free: +1-855-549-2047
• SPRS Technical Issues — SPRS Help Desk for system access and data entry problems
• CUI Marking & Handling — DoD CUI Registry at dodcui.mil

Common Scenarios

If you're a contractor wondering about requirements: Start with the DoD CIO CMMC page for official guidance, or use ChatCMMC to get instant answers from official documentation.

If you're a C3PAO seeking authorization: Contact the Cyber AB directly. They manage the accreditation process for assessment organizations.

If you're pursuing individual certification: The CAICO (managed by ISACA) handles all individual-level credentials including Registered Practitioners, Certified Professionals, and Certified Assessors.